Frequently Asked Questions

  • At FNF we give our members the chance to get more from their workout by introducing them to the benefits of using a Personal Trainer. All new members receive a PT Pack as part of their Start Up fee.

    A PT Pack is a highly motivating experience that consists of 2 x One on One sessions with one of our qualified Personal Trainers. To get started simply book your PT session with your club reception team.

  • Our Personal Trainers prices vary depending on the trainers experience and qualifications. Session prices may start from $35 upwards depending on your location, requested type and duration of training. If you would like further information, please see one of our friendly staff members at reception.

  • We offer virtual group fitness classes which are an innovative and exciting range of classes that give you the flexibility to attend any time of day.

    Click HERE to see a timetable for your club!

  • We provide the following membership options (please note some options are not available at all clubs)

    FNF 6 month & Qmax 6 month: This membership only allows access to your home club. This is the club at which you signed up.

    FNF 12 month & Qmax 12 month: This membership allows access to all FNF gyms in Australia.

    FNF No Commitment & Qmax No Commitment: This membership allows access to all FNF gyms in Australia.

  • Absolutely! We have what we call the Ultimate Membership. Not only will you still have access to all 13 FNF locations, but you can also access all 18 Qmax locations and unlimited Qmax classes, and access all 4 YogaBar Studios with unlimited YogaBar classes. It really is the Ultimate!  Take out the Ultimate membership today online or in club!

  • A commitment membership is a 12 or 6 month commitment of fortnightly payments. By committing to this membership type you are rewarded by paying a smaller fortnightly amount.

    A non-commitment membership is a rolling fortnight-to-fortnight membership that runs until we are notified by you to cancel

  • All of our memberships come with a 7 day cooling off period. This allows you to cancel your membership in the first 7 days from your joining date. You will receive an 80% refund of any start up or membership fees paid.

  • Once you sign up you can go straight into the Club that you signed up to during staffed hours and pick up your card from one of our friendly team on reception.

    It is so easy to join online. Click HERE to get started!

  • You are now a member at FNF.  Come and see us in Club during staffed hours to meet the team, have a tour and  grab your new membership card to start working out straight away.

  • We would love to have you back with us. Please call and ask the friendly team at your nearest Club to find out how you can get signed up again.

  • To become a member you must be at least 14 years old. If you are between the ages of 14 and 18 years then you must have a parent or guardian agree and sign your membership agreement.

    You will not be able to join online so please call and ask the friendly team at your nearest Club to find out how you can get signed up.

  • You will be provided with an access card when you join. Once you sign up, head to the Club you signed up at during staffed hours and grab your card from our team on Reception.

  • Our Start Up fee is a one off payment when joining that covers your Access Card to give you access to your Club, your membership set up and 2 Personal Training sessions (PT Pack). In order to allow our clubs to go 24 hours and have unstaffed hours we have had to invest in an advance system to allow members access into our Clubs. In order to have such high tech equipment we also need fancy cards that work with the high tech equipment.

  • You will be charged pro rata on your first billing day. Pro rata is a proportion of your fortnightly membership which will bring your membership payments in line with our billing days. For example, if you join on the Monday before the Friday billing day you would be charged 4 days-worth of pro rata. So you are paying for the use of the gym on Monday, Tuesday, Wednesday & Thursday. From then on, every 2nd Friday, you will be charged for 2 weeks membership and the transaction fee.

    Click HERE to join now

  • As part of our Hygiene policy, in order to work out in our Clubs you must have a towel with you. If you do happen to forget your towel though, we have FNF towels available to purchase at Reception.

  • There is no fee to use our lockers but you must provide your own padlock. Padlocks are available to purchase at Reception.

  • Recently moved? Got new bank account/card details? You can update your personal and payment details by logging into the Members Portal HERE