Frequently Asked Questions

  • At Fit n Fast we give our members the chance to get more from their workout by introducing them to the benefits of using a Personal Trainer. All new members receive a PT Pack as part of their Start Up fee.

    A PT Pack is a highly motivating experience that consists of 2 x One on One sessions with one of our qualified Personal Trainers. To get started simply book your PT session with your club reception team.

  • Our Personal Trainers prices vary depending on the trainers experience and qualifications. Session prices may start from $35 upwards depending on your location, requested type and duration of training. If you would like further information, please see one of our friendly staff members at reception.

  • We offer virtual group fitness classes which are an innovative and exciting range of classes that give you the flexibility to attend any time of day.

    Click HERE to see a timetable for your club!

  • We provide the following membership options (please note some options are not available at all clubs)

    Fit n Fast 6 month & Qmax 6 month: This membership only allows access to your home club. This is the club at which you signed up.

    Fit n Fast 12 month & Qmax 12 month: This membership allows access to all Fit n Fast gyms in Australia.

    Fit n Fast No Commitment & Qmax No Commitment: This membership allows access to all Fit n Fast gyms in Australia.

  • Absolutely! We have what we call the Ultimate Membership. Not only will you still have access to all 18 Fit n Fast locations, but you can also access all 18 Qmax locations and unlimited Qmax classes, and access all 7 YogaBar Studios with unlimited YogaBar classes. It really is the Ultimate!  Take out the Ultimate membership today online or in club!

  • Members with a Qmax membership may bring one guest free of charge to use the facilities when they work out at their home club only (Excl. Qmax 6 month Home Membership). Qmax classes are not included for free for the guest.

    Sound like a good deal? Click HERE to join now!

  • A commitment membership is a 12 or 6 month commitment of fortnightly payments. By committing to this membership type you are rewarded by paying a smaller fortnightly amount.

    A non-commitment membership is a rolling fortnight-to-fortnight membership that runs until we are notified by you to cancel

  • All of our online memberships come with a 30 day Comfort Guarantee. This allows you to cancel your membership in the first 30 days and receive a full refund of any membership fees paid excluding your start up fee. In order to be eligible for the refund, you must have attended the club at least 2 times each week within the 30 days from the time of joining.

  • Once you sign up you can go straight into the Club that you signed up to during staffed hours and pick up your card from one of our friendly team on reception.

    It is so easy to join online. Click HERE to get started!

  • You are now a member at Fit n Fast.  Come and see us in Club during staffed hours to meet the team, have a tour and  grab your new membership card to start working out straight away.

  • We would love to have you back with us. Please ask the friendly team at your nearest Club to find out how you can get signed up again or call 1300 44 66 88.

  • To become a member you must be at least 14 years old. If you are between the ages of 14 and 18 years then you must have a parent or guardian agree and sign your membership agreement.

    You will not be able to join online so please ask the friendly team at your nearest Club to find out how you can get signed up or call 1300 44 66 88.

  • You will be provided with an access card when you join. Once you sign up, head to the Club you signed up at during staffed hours and grab your card from our team on Reception.

  • Our Start Up fee is a one off payment when joining that covers your Access Card to give you access to your Club, your membership set up and 2 Personal Training sessions (PT Pack). In order to allow our clubs to go 24 hours and have unstaffed hours we have had to invest in an advance system to allow members access into our Clubs. In order to have such high tech equipment we also need fancy cards that work with the high tech equipment.

  • You will be charged pro rata on your first billing day. Pro rata is a proportion of your fortnightly membership which will bring your membership payments in line with our billing days. For example, if you join on the Monday before the Friday billing day you would be charged 4 days-worth of pro rata. So you are paying for the use of the gym on Monday, Tuesday, Wednesday & Thursday. From then on, every 2nd Friday, you will be charged for 2 weeks membership and the transaction fee.

    Click HERE to join now

  • A Pause option is available on all membership types. A pause on memberships is available in fortnightly blocks with a minimum of 1 fortnight and a maximum of 6 fortnights. If you are currently in a commitment period and you take a pause then your commitment period will extend for the additional length of any pause taken. A fee will be charged for each pause made.

    If you would like to put your Membership on hold have a chat to a team member at your Club and they can get you sorted or email

  • A minimum of two weeks written notice is required to terminate membership either via email or delivered to the club. This notice is taken from the next available direct debit date. Termination fee may apply if cancelled within the minimum term of a commitment membership.

  • No Commitment Memberships can be cancelled at anytime with 2 weeks written notice without incurring any cancellation fees.

    12 & 6 Month Commitment Memberships will incur a cancellation fee if you do so within the commitment period. More information can be found in our Membership Terms and Conditions by clicking HERE.